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I am getting a warning when I try to synchronize, what should I do?

Quick Overview

This means that some field of your inspection is invalid. Do not worry, all other data was synchronised successfully, only the invalid field is lost. While you are not able to see which field is this, you should take a screenshot of the warning message (holding the power and home buttons at the same time for 3 seconds on iOS) and send it to support.


This means that some field of your inspection is invalid. Do not worry, all other data was synchronised successfully, only the invalid field is lost. While you are not able to see which field is this, you should take a screenshot of the warning message (holding the power and home buttons at the same time for 3 seconds on iOS) and send it to support.

The screenshot should look like the image below:

It is essential to share with the technical support this image or at least the Error details message. In this case, the message is "This form should not contains extra fields".