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Frequently Asked Questions

It's highly recommended you sync all data to the server as often as possible. Because if you lose your device or if the app data gets corrupted, you will lose all unsynced modifications. If you lost your data, it's highly probably that we will not be able to recover it, sorry. In any case, contact support immediately and we will investigate what caused it and fix as soon as possible, so it will not happen again. This application is still in beta test, so you should always synchronise your data to the server and report any issues.

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This means that some field of your inspection is invalid. Do not worry, all other data was synchronised successfully, only the invalid field is lost. While you are not able to see which field is this, you should take a screenshot of the warning message (holding the power and home buttons at the same time for 3 seconds on iOS) and send it to support.

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This means that the server had a problem dealing with your inspection, or it's offline. Contact support and we will help you.

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You cannot create a new inspection. Inspection are created and assigned to you by the office.

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Contact support and they will reset it.

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